At AppleADayMoncton, we pride ourselves in hand selecting only the freshest and highest, premium quality produce bought for you. We pick each order inside our refrigerated room. We remove all the handling of produce by doing so for you. The only hands on your produce is the packer and the picker (us). However, it is important to remember that fruit and vegetables are a perishable, natural product that will react to their immediate indoor environment and external weather conditions. Unfortunately, once we dispatch our produce, a number of changes in conditions may result in their longevity being reduced. Air conditioning, extreme heat or changes in temperature may also have an adverse effect on produce. For these reasons, it is difficultfor us to guarantee the produce quality in every case.
On average, fresh produce should last between 24-48 hours for soft/sensitive leafy produce, and/or& 5-7 days for hardier produce.
Should your fruit or vegetables perish within 24 hours of delivery date, and we are satisfied that all care instructions provided have been followed, we will be happy to consider a credit request where applicable.
We require that any dissatisfaction with the freshness of the fruit/vegetables be communicated to us within receipt of delivery.
When will a credit be considered:
Produce is visibly mouldy, or has become overripe (this is subject to produce characteristics).
Produce is damaged, or has physically deteriorated within 24 hours.
Pictures must be emailed within that time frame.
If your order is out for delivery and you have received your final invoice, we will not be able to cancel it. No refunds/credits will be granted.
Expectations of taste/flavour of produce: every fruit and vegetable has its own characteristic based on the growing conditions, variety/cultivar traits. No produce can be 100% perfect in color, taste, texture.
Appearance: We pick fresh produce at all times. Ugly, imperfect produce can still be of great quality. Don’t judge a book by its cover, try it…it may be delicious! Look at the “ugly fruit”